BUILDING MANAGEMENT

We offer full-service block management. Our team manages onsite staff, service charge budgeting and demands, legal compliance, organising buildings insurance, as well as holding AGMS. Day-to-day offerings include lift servicing, communal heating and hot water systems, cleaning, entry phone maintenance and pest control.

Heating and hot water servicing and testing: Servicing electric and gas boilers, immersion heaters, radiators, and underfloor heating, and issuing all applicable safety certifications as required.

Pest control: We organise pest control services, working with independent contractors and trusted companies that follow a preventative maintenance programme tailored to each property’s needs.

Gutter clearing, roof repairs and chimney cowl fitting: Organising gutter clearing and inspections, roof repairs, along with chimney cowl fitting when necessary to maintain proper function and prevent blockages.

Planting and gardening: Maintaining window boxes, gardens, and shrubbery in perennial order with regular care, seasonal planting and expert attention to preserve beautiful outdoor spaces.

Air conditioning installation and servicing: SW Residential can organise the installation of new air conditioning systems in consideration of local planning and building requirements.

Property attendance: We supervise contractors, receive deliveries, and oversee installations at your property, ensuring everything is in order and work is completed efficiently and on time.

Water hygiene testing: Testing cold water tanks and hot water systems for potential long-term issues, ensuring safe and clean water throughout the property.

Lift installation and maintenance: Organising and overseeing new lift installations, quarterly maintenance, and emergency callouts as needed – providing reliable lift operation for the property.

Entry phone installation and servicing: Assisting with video and audio speakerphone installations, alongside servicing systems to maintain automated keyless door entry for enhanced security.

Holding and attending annual general meetings: We attend and provide reports on annual meetings, facilitating clear communication and effective management of relevant discussions and decisions acting as a proxy when the client cannot attend in person.

Party wall disputes: Management of Party Award Disputes in collaboration with a trusted (remove in-house) Chartered Surveyor – providing professional compliance with relevant regulations and requirements.

Organising insurance claims: SW Residential recommends trusted brokers for content and building insurance, provides quotations, manages building insurance, and handles claims such as property damage and organising the repairs.

Secure key holding service: SW Residential stores keys safely in our Knightsbridge office, ensuring discreet, reliable access whenever needed — for you or your approved contacts.

Regular property inspections: Unobtrusive checks of the property during the tenancy for damage, leaks, cracks, and more – to keep your property impeccably maintained with any potential issues swiftly addressed.

Client consultations and recommendations: SW Residential reports inspection findings and provides advice, keeping you informed and your property consistently cared for with professionalism and detail.

Changing locks: SW Residential will arrange for the fitting of new locks, changing barrels, and cutting new keys to provide enhanced security and access control.

Professional cleaning: We organise deep cleaning services through trusted companies, including window and carpet cleaning, available for both pre-tenancy and post-tenancy property preparations.

Booking and attending professional photography: Arrangement and management of photography services for property marketing, inventories, and other needs, providing high-quality images for marketing purposes.

Redecoration and refurbishment service: SW Residential can advise on maximising from your property including updates, and full refurbishment services, including coordination with architects, designers, and builders.

Property bill payment: SW Residential’s management team can handle payment of utility bills, Council Tax, internet, and service charges directly to the chosen providers.

Paying staff: SW Residential holds and accounts for client funds, often used to pay domestic staff such as housekeepers and cleaners, depending on the client’s requirements.

Preparing CAPEX reports and budgets: We will prepare a 5/10-year plan and budget as long-term maintenance planning for property and financial management.

Chartered accountant and tax services: We can recommend trusted partners, specialising in resident and non-resident landlord tax returns, providing advice and efficient tax management.

ATED and CGT valuations: SW Residential collaborates with Valuers and Surveyors to assist with Annual Tax on Enveloped Dwellings and Capital Gains Tax assessments and valuations.